Once you are signed in, the person icon in the header is how you move between the parts of Noctern your account can use. It opens a small menu. This page lists what is in that menu for each kind of account, so you can tell your team where to click.
Open the menu
- Sign in to Noctern.
- Click the person icon near the top right of the page. Pausing on it shows the word Profile.
- Pick an entry from the menu.
What is in the menu
The menu only lists what your account can open.
| Entry | Who sees it | Where it goes |
|---|---|---|
| Profile | Every signed-in account | Your own profile page |
| Venue admin | Venue admin and box office accounts | The admin area for your venue |
| Artist portal | An account that is on at least one artist's team, and artist accounts | The artist dashboard |
So an account that is only a venue admin sees Profile and Venue admin. A ticket buyer sees only Profile. An artist sees Profile and Artist portal. If your account is both a venue admin and on an artist's team, you see all three and can switch between the two areas from the same menu.
Artist portal can take a moment to appear after the page loads, because Noctern checks your artist teams first. If it is missing and you expect it, wait a second and open the menu again. If it is still missing, your account is not on an artist's team yet: ask the artist's owner to add you from their Team page.
On a phone
The person icon is hidden on a narrow screen. Instead:
- Tap the menu button at the top right of the page (it reads Open menu).
- Tap Profile, Venue admin or Artist portal. They appear as buttons in the same list as Log out.
Other ways to switch
- On a computer, venue admin and box office accounts also have a Dashboard icon next to the person icon. It opens the admin area directly.
- Inside the admin area, an account that is on an artist's team has an Artist portal link at the bottom of the admin menu.
- The artist portal has the same person icon in its own header, at every screen width. Venue admin in that menu takes you back.
What the menu does not do
The menu only saves you clicks. It never gives your account access it did not already have. The admin area still checks your role and your venue, and the artist portal still checks your place on the artist's team. If you are sent a link to a page your account cannot open, you will be refused whether or not the entry shows in the menu. To change what a staff member can do, see Team permissions.
Sign in on a computer and open the person icon: list the entries you see. Then open the site on your phone, tap Open menu, and find the same entries in the list.