The Settlements page in the artist portal shows an artist what each venue settled with them, show by show. This page explains what they see and how the statements and CSV work, so you can answer their questions. To get to the portal, see The artist dashboard.
Every team member can open Settlements and the statements, whatever their role: owner, manager, or viewer.
Which shows are listed
A show is listed once you settle its deal. That means:
- the deal has status Settled: you click Mark as Settled on the deal page (see Deals and settlements), and
- the deal is linked to an event.
A deal that is not settled does not appear at all, not even as pending, and its statement cannot be opened. The page says "No settled shows yet. A show appears here once the venue settles it." until there is one.
The Settlements page
The heading is Settlements, with the line "What each venue settled with you, show by show". At the top:
| Card | What it shows |
|---|---|
| Year to date | The artist's net across shows this calendar year that are dated today or earlier. The label shows the year, for example "2026 year to date". |
| All time | The artist's net across every settled show |
| Settled shows | How many settled shows there are |
Under that, a By venue table lists each venue with Shows, the year's YTD, and All time.
Then there is one card per settled show, with the venue name, a status badge, and the date and event title. Each card shows:
| Field | What it means |
|---|---|
| Type | Guarantee, Door Deal, Versus, or Bonus |
| Guarantee | The guarantee in the deal |
| Door split | The artist's door percentage, or a dash if the deal has none |
| Deductions | The total deducted, with a breakdown by category |
| Bonus | The bonus earned |
| Net to artist | What the artist is paid, after deductions |
The status badge on each card is:
| Status | When |
|---|---|
| Paid | You recorded a payment date or amount |
| Signed | The artist signed the agreement, and no payment is recorded yet |
| Calculated | Neither of the above |
The page shows 25 shows at a time, with Previous, Next, and "Page 1 of 3". The totals at the top cover every settled show, not just the page.
The figures are worked out fresh every time the page opens, using the same calculation as Calculate Settlement on your deal page. If a refund goes through after the show, the artist's net changes with it, and the artist's net always matches what you see on your side.
The statement for one show
The Statement button on a card opens the Settlement statement for that show, with the same status badge, and the venue, date, and event title under it. The Settlements button at the top goes back to the list. It has these sections:
- Ticket sales: Gross revenue, Tickets sold, Refunds, and Net ticket revenue
- Deductions: each line with its description and category, then Total deductions and Revenue after deductions. This section only appears if the deal has deductions.
- Deal terms: the Deal type, the terms that go with it (for example Guarantee amount, Artist split, or Bonus percent), and a sentence that explains how the payout was worked out
- Summary: Bonus earned if there is one, Artist payout, Deposit credited if a deposit was paid, and Remaining due. Once you record the payment, Paid, Method, and Date appear too.
Downloading the CSV
Download CSV is at the top right of the page. It is greyed out while there are no settled shows. It downloads a file called settlements.csv with every settled show, not only the page on screen.
The columns are: Date, Venue, Event, Deal type, Guarantee, Door split %, one column per deduction category (Deductions: sound, Deductions: lighting, Deductions: hospitality, Deductions: production, Deductions: marketing, Deductions: other), Deductions total, Bonus, Net to artist, Status, and Deal ID. Dates are YYYY-MM-DD in the venue's time zone and amounts are in dollars with two decimals.
After the last show there is a blank row, then the totals: Total (all time), then the year-to-date total (for example Total (2026 year to date)), then an all-time line and a year-to-date line for each venue. These are in the Net to artist column.
The page and the CSV cover at most 500 settled shows. Past that, the page says "Only N of your settled shows are listed" and the totals cover only those shows. The CSV ends with a line starting "Incomplete". If an artist reaches that many, tell them the totals are partial.
What the artist does not see
The artist sees only what is on their settlement sheet: ticket sales, deductions, deal terms, the payout, and payment details. They never see your venue's own net, internal notes on the deal, or payment notes. A statement for a deal that is not theirs, or not settled yet, says "Settlement statement not found."
On a test deal linked to an event, click Mark as Settled. Then sign in as the test artist, open Settlements, and find the show. Open Statement and check that Artist payout matches your Calculate Settlement result. Click Download CSV and check that the row and the Total (all time) line match the page.