Finance & Reports

A map of the Reports hub: the five groups of report tiles, the all-data export, which reports are live and which are rebuilt overnight, and what each team permission unlocks.

See how full each performance was — paid, comp, held and available seats and percent sold — alongside its revenue, filtered by range, season or category.

See tickets, gross, fees, taxes, discounts, refunds and net revenue for every performance, find out how much money a show made, and set up the daily sales email.

Tie each card payout to your venue's orders for a month, see how much of it Noctern has already paid you and the variance still owed, and understand the fee share rebate lines on your payout statement.

For venues with their own connected Stripe account: see each deposit Stripe made to your bank, the orders and donations that funded it, and download a reconciliation PDF.

One row per ticket with its price, discount, fees, tax, net and exactly how it was paid — cash, card, gift card, comp or split — for keying into your accounting software and reconciling the cash drawer and card payouts.

Download each day's sales as one balanced general journal entry — cash, card, gift cards, discounts, sales tax, fees, donations and refunds — and import it into QuickBooks Desktop instead of keying the day by hand.

How cash drawer sessions track a register's float, cash sales and refunds, and paid-outs — and how to use the Daily cash report to count the till, close a drawer and track down a variance.

Total completed gifts for any dates, rank donors by what they gave, list lapsed donors who gave last year or in an earlier year but not this year, and find the pledge aging report.

List every donation for a date range, filter by fund, appeal or where the gift came from, and see money Noctern raised kept separate from gifts imported from a previous system.

Compare each donor's giving this year against last year — new, retained, upgraded, downgraded, lapsed and recaptured — with dollar totals and your retention rate.

Sort your ticket buyers into first-time, returning, frequent and lapsed for a date range, and set the thresholds that define frequent and lapsed for your venue.

See how your audiences overlap across event categories, series or artists, and how many attendees come back for a second performance, to guide programming and cross-promotion.

Compare two seasons or two performances side by side — capacity, tickets sold, percent sold and revenue — with the difference and percent change for each.

Set a report to run daily, weekly or monthly and arrive by email as a CSV or XLSX attachment — which reports can be scheduled, when they send, and how to pause, send now or delete one.

The two ways ticket money reaches your venue — Noctern collects and pays you per event, or Stripe deposits straight to your bank — and what each means for payouts, refunds, the 1099-K, card statements, and which payout report to read.

Open the Profit & Loss page for a single event to see ticketing take-home, bar revenue, the artist payout and the gross margin — how much money the show made after the artist was paid.

What it means when buyers can pay with PayPal or Venmo at your venue, who turns it on, how the money reaches you, and how refunds work.