Finance & Reports
Sales, payouts, fundraising, and lifecycle reports for finance teams
Sales & Revenue Reports
The reports hub — what's available and who can see what
Navigate to the reports available to finance staff and understand export permissions and report freshness.
Performance summary — capacity, sold, comp, and revenue
See paid vs. comp vs. available capacity per performance, with revenue and discount totals, filtered by season or series.
Sales reports — event sales, daily email, and tender breakdown
Pull event-level revenue with fee and tax detail, read the daily sales email, and see the tender split by payment method.
Payout reports and reconciliation
Tie each Stripe payout to venue orders, see Noctern's remittance, and identify any variance.
Cash drawer: opening, closing, and finding a variance
How cash drawer sessions track a register's float, cash sales and refunds, and paid-outs — and how to use the Daily cash report to track down a variance.
Ticket ledger — every ticket, every tender, for the bookkeeper
One row per ticket with its price, discount, fees, tax, net and exactly how it was paid — cash, card, gift card, comp or split — for keying into your accounting software and reconciling the cash drawer and card payouts.
QuickBooks Desktop: importing the daily journal
Download each day's sales as one balanced general journal entry — cash, card, gift cards, discounts, sales tax, fees, donations and refunds — and import it into QuickBooks Desktop instead of keying the day by hand.
Fundraising Reports
Lifecycle & Attendance Reports
Patron lifecycle report — first-time, returning, frequent, and lapsed
Classify patrons by ticket-buying frequency to target retention and acquisition efforts. Hidden on the Reports hub for a venue with no orders yet.
Cross-attendance — who attends multiple series or categories
See which audiences overlap across event series or pricing categories to guide programming and marketing decisions. Opens on the most recent dimension and range that actually have data.
Year-over-year comparison — two performances or two seasons
Compare two performances or two seasons side by side with delta columns and a sales-pace curve.