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Venue Admin track

Lesson 6 of 26

Building and editing seat maps (layouts)

Venue AdminSuper Admin

A layout is a reusable map of your seating configuration. You create one layout for your venue and attach it to reserved-seating events. Multiple events can share the same layout.

Go to AdminVenues[venue]Layouts to manage your layouts.

Seat map layout editor showing the canvas with seat rows and a tools panel
Seat map layout editor showing the canvas with seat rows and a tools panel

Layout types

  • Reserved seating — individual seats, rows, tables, or booths; each seat gets its own QR code
  • GA area — a labeled area with a capacity (no individual seats); used for general-admission sections within a reserved-seating venue

You can mix reserved and GA sections in the same layout.

Adding objects to the canvas

  1. Click New layout or open an existing one to enter the editor.
  2. Drag an object from the left palette onto the canvas:

    • Single seat — one seat
    • Row — a row of seats (auto-numbered left to right)
    • Table — numbered seats arranged around a shape
    • GA area — a labeled polygon with a capacity input
  3. Resize or rotate the object using the handles. Double-click a row or table to set the number of seats.
  4. Label rows and sections by clicking the label field in the inspector panel on the right.

Assigning pricing tiers

Each section or row must be assigned a pricing tier before you can attach the layout to a ticketed event.

  1. Click a row or section to select it.
  2. In the right-hand inspector, choose a Pricing tier from the dropdown. The section changes to that tier's color.
  3. Repeat for every section. Unassigned sections appear in gray and will block event attachment.

Saving and publishing

  • Save — stores the layout as a draft; not yet available on the event edit page
  • Publish — makes the layout selectable when creating or editing an event

Editing a published layout affects all future events that use it. Events with tickets already sold retain their original seat assignments — edits do not retroactively change sold tickets.

Attaching a layout to an event

On the event edit page, under Seating, select your published layout from the dropdown. Each pricing tier defined in the layout maps to a tier on the event. Set the per-tier price there.

Build your layout before creating events. The layout must be published before it appears in the event edit dropdown.

Try it yourself

Create a simple 3-row layout with two tiers (Orchestra and Balcony), assign each row to a tier, and publish it. Then create a new event, attach this layout, and set a price for each tier.

Open this topic in the help center

Try it

Open Admin → Venues → [venue] → Layouts and build a small draft layout: one row of seats, one table and one general-admission area. Assign a pricing tier to the row, save it, then publish it and confirm it can be selected on an event edit page.

Checkpoint

Answer all 3 questions correctly to mark this lesson complete.

  1. 1. What is the difference between saving and publishing a layout?

  2. 2. Can one layout be used by more than one performance?

  3. 3. How are pricing tiers shown on the canvas?