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Lesson 17 of 20

Year-over-year comparison — two performances or two seasons

Venue Admin

The year-over-year report puts two seasons or two performances side by side so you can see where this year differs from last year.

Open the Reports hub (Reports in the admin sidebar) and click Year-over-year under Sales & attendance.

Choosing what to compare

Two tabs at the top set the mode:

  • Compare seasons — pick Season A and Season B from your venue's seasons. The report opens this way, with your previous season against your current one already run.
  • Compare performances — pick Performance A and Performance B from the list of performances, for example last year's run of a show against this year's.

Switching tabs starts that mode again with its own default pair. After changing either dropdown, click Run.

You need at least two seasons set up to compare seasons, and at least two performances on the calendar to compare performances. Seasons are set in the Reporting: Seasons & Lifecycle card — open your venue from Manage Venues, then Edit details.

Year-over-year comparison with the Compare seasons and Compare performances tabs, two season dropdowns, and a table with one row per metric and a column for each side
1YoY report title
1Run button
Year-over-year comparison with the Compare seasons and Compare performances tabs, two season dropdowns, and a table with one row per metric and a column for each side

Reading the table

The table has one row per measure and five columns: Metric, one column for each side, Δ, and % change.

  • Δ is side B minus side A.
  • % change is that difference as a percent of side A. It is blank when side A is zero.

The rows are named in shorthand:

RowWhat it is
capacityTotal capacity
paidTickets the buyer paid for
compComp tickets
externalTickets imported from your previous ticketing system
soldPaid + comp + imported
pctSoldPercent of capacity sold
grossRevenueFace value of Noctern tickets
netRevenueYour venue's ticket revenue
pmGrossFace value of imported tickets — shown for reference, never added into revenue

These are the same measures as the Performance summary. Discounts, refunds, fees, held and available seats are not compared here.

When a season includes imported history, its column heading says so.

Downloading

Click CSV or XLSX to download the table.

This report is most useful once both sides are finished. For a show that is still on sale, the Sell-through & Pace marketing report shows how sales are tracking.

Open this topic in the help center

Try it

Run the year-over-year report comparing this season with last season at your venue, read the delta columns, then look at the sales-pace curve and note where this year diverges from last.

Checkpoint

Answer all 3 questions correctly to mark this lesson complete.

  1. 1. What can the two pickers compare?

  2. 2. What do the delta columns show?

  3. 3. What does the sales-pace curve plot?