Selling at the Box Office
Signing in, finding or creating a patron, selecting seats and price categories, applying a promo code or discount, comping tickets for free, holding seats, mailing tickets, and preparing a door device
Signing In as Box Office Staff
Log in, reach the box office dashboard, and understand what you can and can't access
Looking Up or Creating a Patron at the Box Office
Find an existing patron, create a new one, or sell as a guest — and read the badges shown
Selecting Seats and Quantities at the Box Office
Pick reserved seats or general-admission quantities and watch the running total
Holds That Release Themselves
Place a named, timed hold for an artist or house need, and let it release automatically with contact notices
Applying Promo Codes at the Box Office
Enter a discount code, understand why it might be rejected, and see the discount reflected in the order
Issuing a Comp at the Box Office
Comp a ticket: give a whole sale away free with a required reason — nothing is charged, and the tickets are issued as usual
Preparing a Door POS Device for Offline Sales
Hold a block of tickets for a device before doors so it can keep selling cash tickets if the network drops
The To Mail List: Posting Tickets and Marking Them Mailed
See who is waiting for tickets in the mail, mark orders mailed one at a time or in a batch, and find the page — it has no nav button