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Learn tracks
  • Signing In as Box Office Staff
  • Looking Up or Creating a Patron at the Box Office
  • Selecting Seats and Quantities at the Box Office
  • Holds That Release Themselves
  • Applying Promo Codes at the Box Office
  • Preparing a Door POS Device for Offline Sales
HelpBox OfficeSelling at the Box Office

Selling at the Box Office

Signing in, finding patrons, selecting seats, and applying discounts

Signing In as Box Office Staff

Log in, reach the box office dashboard, and understand what you can and can't access

Looking Up or Creating a Patron at the Box Office

Find an existing patron, create a new one, or sell as a guest — and read the badges shown

Selecting Seats and Quantities at the Box Office

Pick reserved seats or general-admission quantities and watch the running total

Holds That Release Themselves

Place a named, timed hold for an artist or house need, and let it release automatically with contact notices

Applying Promo Codes at the Box Office

Enter a discount code, understand why it might be rejected, and see the discount reflected in the order

Preparing a Door POS Device for Offline Sales

Hold a block of tickets for a device before doors so it can keep selling cash tickets if the network drops

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