Once seats or a quantity are selected, go to AdminBox OfficeCheckout to take payment.
Tender types
- Card — a keyed/tapped Stripe payment via the on-screen card form.
- Cash — enter the amount handed to you; the page shows Change due if it's more than the balance.
- Check — enter the amount and the check number in the reference field.
- Gift certificate — enter the code; the available balance is applied toward the total (only shown if the venue has gift certificates turned on).
- Other — venue-admin and super-admin only. Box Office does not see this option.
Pick the tender type for the full amount.
For Cash: type the amount received and click Add — it's confirmed immediately, no separate confirmation step.
For Check: type the amount and the check number, then click Add.
For Card: enter the card details in the card form and click Charge.
A card charge must be at least $0.50 — Stripe won't process anything smaller. If the remaining balance after other tenders is under $0.50, move a little more onto cash or check so the card slice clears the minimum.
A confirmation email goes to the patron or guest's email address — never to you as the staff member. If there's no email on file, nothing is sent automatically (see Completing a sale for what to do instead).
For a patron paying with more than one method, see Splitting payment across multiple tenders.