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Development / Fundraising track

Lesson 1 of 24

The venue hub — navigation and quick links

Venue AdminSuper Admin

The screenshots in this guide use the light theme, which is the default. If your app is showing dark mode, click the sun icon at the top right to switch back to light.

After you sign in, go to AdminVenues[venue] to reach your venue hub — the central navigation page for everything at your venue.

Venue hub showing Setup, Programming, and Money section cards
Venue hub showing Setup, Programming, and Money section cards

Hub layout

The hub groups your tools into three rows:

Setup — configure the building blocks of your venue:

  • Edit — venue profile, contact details, and branding
  • Layouts — seat maps and floor plans
  • Team — staff access and capability flags

Programming — manage what's on stage:

  • Calendar — month-view of all your events
  • Artists — artist profiles and contact list
  • Deals — performance contracts and settlements

Money — patron and financial tools:

  • Memberships — set up membership levels for your venue. Always available; if you haven't created a level yet, the card just reminds you to
  • Patrons — your CRM, ticket history, and giving records
  • Promo Codes — venue-wide discount and free-ticket codes, applied automatically to every event at your venue (an event's own codes can still be added on top)
  • Marketing — email campaigns and analytics
  • Activity — audit log of all admin actions

Some cards appear only when the feature is enabled for your venue:

  • Fundraising — visible only for nonprofit venues
  • Gift Certificates — visible only when the Gift Certificates module is on

The venue calendar

Click Calendar (in the Programming row) to see a month-view calendar of all your events. Each event appears on its performance date and links directly to the event detail page. Use the calendar to spot scheduling conflicts or quickly jump to an upcoming show.

If a card is dimmed with a tooltip, the feature is not yet enabled for your venue. Contact Noctern support to enable optional modules.

Where to go next

| I want to… | Go to | |---|---| | Create a new event | Events → Create (top nav) | | Edit venue profile | Edit card | | Add a staff member | Team card | | Manage promo codes | Promo Codes card | | View patron records | Patrons card |

Open this topic in the help center

Try it

Open Admin → Venues → [your venue] and list the cards you can see. Find one card that is dimmed or missing and work out from its tooltip which module or venue flag it depends on.

Checkpoint

Answer all 3 questions correctly to mark this lesson complete.

  1. 1. The Gift Certificates card is missing from a venue hub. What is the most likely cause?

  2. 2. Which venue flag controls whether the Fundraising card appears?

  3. 3. How are cards whose prerequisite is not met displayed?