Recording Gifts
Manual gift entry, soft credits, and corrections: record a check, cash or in-kind donation, edit or void a gift, fix a wrong amount, matching gifts and employer match, turn a ticket refund into a donation, comp credit, account credit and gift certificate balances
Recording a Manual Gift
Record a check, cash, or in-kind donation received outside Noctern, with optional matching-gift and soft-credit details
Editing or Voiding a Gift
Correct a recording error on a non-card gift, or void a duplicate entry
Soft Credits and Matching Gifts
Record that a patron solicited a gift, or that an employer is matching a donation
Converting a Ticket Refund to a Donation
Refund a ticket and record the amount as a gift instead of returning money
Gift Certificates and Account Credit — Donor Perspective
Issue complimentary account credit as a refund alternative and understand how donors use their balance