Go to AdminSuperSuper Venues and use the row actions menu on any venue.
Suspend
Suspend hides the venue and its events from every public listing (/events, /discover, browse pages, the sitemap, search) without deleting anything. The venue keeps all of its data — events, patrons, deals, financial records — and can be reactivated at any time from the same menu. Suspend is the right choice for a venue that's paused, disputed, or under review, and it's also what Delete falls back to when it refuses (see below).
Delete
Delete permanently removes the venue and every document scoped to it — events (series + occurrences), seat layouts, patrons, deals, calendar entries, campaigns, reservations, and more. This cannot be undone.
Before anything is removed, clicking Delete runs a scan and shows you what it found:
- If the venue has any financial record — ticket purchases, donations, pledges, recurring gifts, gift certificates, group sale deposits, box office orders, POS card-sale reconciliation, or drawer/cash sessions — the delete is refused. The dialog explains which records it found and offers Suspend Instead. Money records are never deleted by this flow; they have to stay for accounting, tax, and dispute purposes.
- If the venue is clean of financial records, the dialog lists what it's about to delete (event counts, layouts, patrons, etc.) before you confirm. Deleting is instant to confirm but runs as a bounded background sweep across every per-venue collection — the venue disappears from the list immediately, and the rest finishes within moments.
If you started a delete and something interrupted it (a network drop, a server restart), just click Delete again — it's safe to re-run. It only cleans up whatever is still there and never re-processes what's already gone.
Why this matters
A venue delete that only removed the venue record used to leave its events behind with no venue to attach to — they kept showing up in public listings with no venue name. Public listings now also drop any event whose venue is missing or suspended as a second line of defense, but the real fix is that Delete no longer leaves orphaned data in the first place.